A form submission, a status change, or a scheduled time can start a whole chain of useful work. These are starting points, not off-the-shelf packages: each workflow is scoped around your tools and rules.
01 / Sales operationsLead capture & follow-up
Capture inquiries from your forms or inbox, check the details, create or update CRM records, and route each lead to the right person. Trigger follow-up reminders so a promising conversation doesn’t get buried.
Inquiry received → CRM updated → follow-up queued
02 / Client experienceOnboarding & project setup
Turn a signed agreement or approved project into folders, tasks, intake requests, and a welcome message. Give your team a consistent starting point without rebuilding the same checklist for every client.
Agreement signed → project created → welcome sent
03 / Connected dataApp integrations & reporting
Sync information between compatible systems, reduce duplicate entry, and prepare recurring reports. Flag incomplete records and exceptions instead of passing bad data silently from one tool to the next.
Records synced → exceptions flagged → summary delivered
04 / Back-office operationsDocuments & approvals
Extract useful fields from supported documents, organize files, and route requests for review. Use AI-assisted summaries where helpful while keeping financial, legal, or sensitive decisions with a person.
Document received → details extracted → review requested
05 / Team productivityInbox & meeting workflows
Sort incoming messages, draft replies for approval, and turn meeting notes into assigned tasks. Get decisions and action items into your project tools rather than leaving them in someone’s inbox.
Notes added → actions drafted → team reviews
06 / Customer supportRequest triage & answers
Categorize incoming questions, surface answers from approved reference material, and route complex requests to your team. Add clear escalation rules so automation supports your customer experience rather than blocking it.
Question received → context gathered → answered or escalated